Bertie Correctional Institution Overview
Bertie Correctional Institution is operated by the North Carolina Department of Adult Correction. The facility is at 218 Cooper Hill Road in Windsor, North Carolina, with a mailing address of P.O. Box 129, Windsor, NC 27983. NCDAC lists the prison as a male close and medium custody institution with an offender capacity of 1,504. It opened in August 2006 and is run through the state prison system, not through Martin County, the Martin County Sheriff's Office, or the Bertie-Martin Regional Jail Commission.
The prison matters to Martin County searches because sentenced defendants from Martin County may later enter NCDAC custody. That does not mean every Martin County arrestee goes to Bertie Correctional Institution. At booking, Martin County jail custody is handled through Bertie-Martin Regional Jail. Bertie Correctional Institution becomes relevant only when a person is a sentenced state prisoner or otherwise appears in the NCDAC offender information system.
NCDAC describes Bertie Correctional Institution as a prison with close custody single-cell housing and a medium custody dormitory-style building. The facility uses unit management, has published program offerings, and has distinct rules for legal visits, visitor approval, mail, money deposits, and packages. Searchers should not call the county jail to locate someone already committed to state prison.
Bertie Correctional Institution Capacity and Custody Level
NCDAC's facility page lists Bertie Correctional Institution with an offender capacity of 1,504. The research also identified a historical population snapshot of 832 state prisoners from Prisoners of the Census correctional population data, dated June 30, 2012. The NCDAC capacity figure is the current facility capacity source captured in the research, while the historical snapshot is a dated population reference and should not be read as a present-day count.
The prison's custody designation is male close and medium custody. The close custody portion includes 1,000 single cells. The medium custody portion is a 504-bed dormitory-style building. NCDAC also states that restrictive housing cells at the institution were reduced from 269 to 128 in 2016. Those details describe the state prison structure and do not describe the regional jail population serving Martin County arrests.
How to Search NCDAC for a Bertie Correctional Institution Prisoner
Use the NCDAC Offender Public Information Search for Bertie Correctional Institution. NCDAC says the offender information system includes current and historical state records back to 1972 and covers state prisoners, probationers, and parolees. It does not include county jail records. That exclusion is important for Martin County families: a recent arrestee may not appear in NCDAC at all if the person is still in local jail custody, pending trial, or released before a state sentence.
- Open the NCDAC Offender Public Information Search.
- Search by offender number if known, or use last name, first name, and middle initial.
- Narrow results with status, gender, race, ethnic group, birth date, birth-date range, or age range when needed.
- Open the matching profile and confirm the person is in NCDAC custody and assigned to Bertie Correctional Institution.
- If no state record appears, check the regional jail, NC eCourts, NC SAVAN, BOP, or ICE depending on the custody stage.
The NCDAC search form allows active or inactive status, offender number, name fields, gender, race, ethnic group, birth date, birth-date range, and age range. The research notes that last name accepts letters and hyphens, offender number is numeric, and at least one meaningful search criterion is required. Gender alone is not enough for a useful search.
The image below is from the NCDAC offender search capture and reflects the correct locator path for a state prison search.
NC SAVAN through VINELink can also provide free confidential notifications about custody status. NCDAC says NC SAVAN includes county jail inmates, state prisoners, probationers, parolees, and registered sex offenders, with notification options that may include phone, email, text, or TTY.
Bertie Correctional Institution Address and Contact
Contact Bertie Correctional Institution for prison-specific questions, not county jail booking questions. The prison phone number listed by NCDAC is 252-509-0158. Mailing and package rules are controlled by NCDAC policies, and the mailing address is different from the physical address used for mapping or in-person business.
Bertie Correctional Institution
218 Cooper Hill Road
Windsor, NC 27983
252-509-0158
Operator: North Carolina Department of Adult Correction
Mailing Address
P.O. Box 129
Windsor, NC 27983
Use NCDAC mail rules before sending items.
NCDAC's Bertie Correctional Institution facility page is the primary source for prison-level address, capacity, custody level, unit, and program information. The screenshot below comes from that NCDAC facility page.
For state public records, NCDAC's public-records process covers people who have served an NCDAC prison sentence or who are part of probation or parole community supervision. NCDAC does not have access to local, county, or city jail records, so local booking questions should be routed back to the jail or arresting agency.
Visiting Someone at Bertie Correctional Institution
Bertie Correctional Institution visitation follows NCDAC prison rules. Visitors should use NCDAC visitor approval and scheduling instructions rather than assuming county jail walk-in practices apply. A specific public visiting schedule for Bertie Correctional Institution was not captured in the research text, so a visitor should confirm approval, schedule, identification rules, dress code, arrival time, and any housing-unit limits before traveling to Windsor.
Legal visits have a published contact channel. Attorneys arranging legal visits should email Bertievisitation@dac.nc.gov. That email is for legal visit coordination and should not be treated as a general inmate search line. For ordinary public visitation, confirm the current NCDAC visitor approval process, whether the person may receive visitors, and whether any restrictive housing or modified housing assignment affects scheduling.
| Visit Topic | Published Status | What to Do |
|---|---|---|
| Public visiting schedule | Specific schedule not captured in research | Confirm through NCDAC or the facility before travel |
| Visitor approval | NCDAC prison approval rules apply | Do not rely on county jail visit assumptions |
| Legal visits | Email channel published | Attorneys email Bertievisitation@dac.nc.gov |
| Identification and dress | Use NCDAC rules | Confirm current requirements before arrival |
| Restrictive housing limits | May affect contact and scheduling | Verify directly with facility staff |
Mail, Money, Phone, and Packages at Bertie Correctional Institution
NCDAC state-prison money deposits use NCDAC-approved channels, not the Bertie-Martin Regional Jail commissary workflow. The research identifies ViaPath / ConnectNetwork for online, mobile, phone, and walk-in channels; TouchPay money orders; and Western Union. NCDAC states that only approved visitors for the offender may deposit funds. Money orders must go to TouchPay Holdings, LLC, not to the prison facility, and NCDAC says prison facilities do not accept or process money orders.
The NCDAC send-money screenshot below is included because it is the source-backed money-deposit channel for state prison offenders.
The fee table captured in the research is effective August 1, 2023. Web, mobile, phone, and walk-in funds are described by NCDAC as available the next business day. Money orders have no transfer fee and are described as available within ten business days, though TouchPay tries sooner. Users should still confirm current fees before sending money, because vendor fee schedules can change.
| Deposit Method | Provider or Instructions | Fee or Timing Captured |
|---|---|---|
| Online | ConnectNetwork.com via ViaPath | $0.01-$19.99: $2.48; $20-$99: $5.00; $100-$199: $6.58; $200-$300: $8.16 |
| Mobile app | ConnectNetwork mobile app | Same ViaPath / ConnectNetwork channel |
| Phone | AdvancePay 800-483-8314; Trust 888-428-1845; PIN Debit 888-428-1845 | $0.01-$19.99: $3.27; $20-$99: $5.79; $100-$199: $7.37; $200-$300: $8.95 |
| Western Union | Payment Code for TRUST: NCDAC TRUST | $3.00 for listed deposit ranges |
| Money order | Payable to TouchPay with deposit slip, mailed to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174 | No transfer fee; funds available within ten business days |
NCDAC also provides separate prison guidance for sending mail, sending packages, and phone services. Because mail screening rules and package limits are policy-driven, confirm the latest NCDAC instructions before mailing photographs, publications, funds, or property.
Sentencing and Transfer From County Jail to State Prison
Bertie Correctional Institution does not perform street-arrest booking for Martin County. A Martin County criminal case normally begins with a law-enforcement arrest, local or regional jail custody if the person is not released, magistrate or court action, and case processing through Martin County courts. If the defendant is convicted and sentenced to active state prison time, custody moves from the local jail stage to NCDAC. Classification then determines the state facility assignment.
That transition explains why a person can disappear from a local jail channel and later appear in the NCDAC offender locator. It also explains why the county jail, NCDAC, NC eCourts, and NC SAVAN each answer different questions. Jail staff can confirm local custody. NC eCourts can show court case and hearing information. NCDAC can identify state prison custody after commitment. NC SAVAN can help with status notifications across several custody categories.
Housing Units and Facility Layout
NCDAC describes Bertie Correctional Institution as using a unit management system. The close custody units are Gray, Red, Blue, and Green. Gray houses offenders assigned to restrictive housing. Red, Blue, and Green house regular or general population, and Blue also houses Regular Population Modified Housing. The medium custody regular population units are Tan 1 and Tan 2.
The close custody portion is designed around single-cell housing, while the medium custody portion is dormitory style. The published reduction in restrictive housing cells from 269 to 128 in 2016 is a specific facility-history detail that belongs on the prison page, not on a county jail page. Housing assignment can affect visits, programs, movement, and communication options, so family members should confirm current status through NCDAC channels rather than assuming all housing units follow the same schedule.
Programs, Education, and Reentry Services
Bertie Correctional Institution has more published program detail than the local regional jail research found. NCDAC lists education and vocational classes provided by Martin Community College and East Carolina University. Case managers provide correctional programming, and community volunteers assist with religious and transitional opportunities. The program list captured in research includes an offender service club, AA, NA, CBI, in-cell studies, anger management, breaking the cycle, domestic violence programming, and fatherhood parenting.
NCDAC also identifies a broad facility staffing model, including correctional officers, registered nurses, physicians, dentists, mental-health providers, maintenance staff, case managers, program staff, and administrative staff. Those details are meaningful for a state prison page because sentenced prisoners have longer stays and more structured programming than people held pretrial in a regional jail.
For Martin County readers, the practical takeaway is custody-stage accuracy. Search Bertie Correctional Institution through NCDAC only when the person is in state custody. For a new arrest, use Bertie-Martin Regional Jail and the local court channels first. For notifications, NC SAVAN can bridge several systems, but it is not a substitute for the official locator or the facility's own confirmation.
Note: Confirm NCDAC custody, approval, visiting status, and deposit eligibility before travel or payment.